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Fix PS4 NW-31250-1 Error Code [fixed]

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The NW-31250-1 is a network error code that comes with a message. The message says that the PS4 cannot connect to the PSN (PlayStation Network).

This error code is pretty common and can be fixed quite easily. It is not a hardware error so, you don’t need to get worried.

There are a few reasons why the error code is so common and there are some pretty working fixes as well. So, without wasting any time, let us see the reasons why this error code occurs.

Reasons for the NW-31250-1 error code

There are quite a few reasons for the NW-31250-1 error code. The most common reasons are given below:

Bad Internet Connection

The main problem could be that the internet connection at your end is pretty bad. The speeds might be fluctuating or the connection might not be reliable.

It could also be a problem with a router or cables. Just contact your ISP to see what the actual problem is. Maybe you have got a FUP and the internet speed is capped to a limit. This can happen all the time so, don’t worry. The NW-31250-1 error might occur because of this.

Server Side Issue

Another issue can occur on the server-side. When you try to connect to the PSN, the PSN might be unresponsive. This mainly happens when the PSN gets too much traffic. When a highly anticipated game such as God of War comes out, too many people will try to connect to the PSN for downloading it and the servers will crash. This will result in this error.

And despite having a very good internet connection, you won’t be able to connect to the servers. The only thing you can possibly do in this situation is to wait. Yeah, it might be boring but you need to wait, have patience and try again later.

Fixes for the NW-31250-1 error code

The fixes for the NW-31250-1 error code is quite straight forward. You can follow the steps given below to fix the error code in no time:

Fix 1: Check connection Status

check internet connection status

First of all, you need to check the connection status of your PS4 console. To do this, just go to the Settings. Visit the network tab and try to test the internet connection. See if there is any response from your PlayStation system.

If there is no response from the PlayStation’s network test then, try connecting to the internet from your other devices. Also, check if you have left some device to downloads and see if that device is hogging all the bandwidth. Also, check the router and modem for PS4 support.

There are some ISPs with so less bandwidth that they don’t even support the PS4. You can also reset your local connections and see if the error is still there after that.

Updating the router’s firmware is always an open option and so is contacting your ISP for assistance.

Fix 2: Server-Side Solution

server side error

As we discussed earlier, occasionally there can be some server-side issues behind the error code. All the blame goes to the server and if they are overcrowded, the results are quite a mess. You can get all kinds of error codes and it gets too frustrating.

There are plenty of users that wait a long time before they can reconnect and be able to use the console normally. And yes, that’s one solution.

Just wait. However, there are some of things you can do. If the servers are overcrowded, then you can try a VPN service, and connect to the server of a different country within your region and see if that works. This can be a great solution to this problem and you might save yourself some waiting time.

On the other hand, Sometimes the servers are under maintenance, and if this is the fact, you can’t do anything at all. You won’t be able to connect during the maintenance phase. In this situation, all you can possibly do is wait for the system to finish maintenance and that’s about it.

Frequently Asked Questions (FAQS)

Is PSN important?

Of course, it is. Every PlayStation multiplayer feature as well as the PlayStation store is based on the PSN so, if the PSN gets down even for one hour, everyone with a PS4 would freak out!

Will a custom DNS fix the NW-31250-1 error?

If there is a problem with your internet speed and you manage to find a DNS that is faster than your current speed, then yes it could fix the error.

Is there anything you can do when the PSN is under maintenance?

Well yes. You can always the single-player offline games on your PS4 but in terms of online features, No! you cannot really do anything. You just need to wait.

What to do if the Wi-fi is unreliable?

It is simple really. Just use the LAN cable. They are faster, more reliable, and will provide you a better multiplayer experience.


When you get the dreaded NW-31250-1  error code, the experience will be very bad. You won’t be able to download patches for your games.

You won’t be able to enjoy online multiplayer games like FIFA. You also cannot do anything on the PSN, it can be quite frustrating.

The problem is mainly because of the bad internet connection and if you can fix it then, you will be good to go. On the other hand, if it is a server-side issue then all you can do is wait and hope that Sony fixes it soon.

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